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AI Foundations for Insurance Professionals course cover

Master AI Insurance Agent Certification · Digital course

MAIAC Level 1 — AI Foundations for Insurance Professionals

Self-paced enrollment in the 15-module MAIAC Level 1 curriculum, covering responsible AI across customer service, sales, claims support, risk, agency operations, security, and leadership.

Modules
15
Estimated time
15 hours
Access
Self-paced

Single-user enrollment

$499.00

One-time purchase
Review the complete curriculum

Enrollment includes

Professional training built for insurance work

Evaluate AI tools for insurance use cases, limitations, privacy, security, and compliance risks.

Create reliable prompts for prospecting, proposals, service, claims support, and agency management.

Improve customer communication and documentation while preserving licensed human review.

Automate repetitive agency workflows with clear approval gates, exceptions, and audit trails.

Curriculum at a glance

From AI fundamentals to agency leadership

View all 15 modules
  1. Module 01

    Artificial Intelligence Fundamentals

    Understand machine learning, generative and multimodal models, voice systems, reasoning models, agents, and the practical limits of current AI.

  2. Module 02

    Insurance Fundamentals

    Connect AI use cases to personal, commercial, life, health, benefits, specialty, and reinsurance workflows without replacing licensed coverage judgment.

  3. Module 03

    Insurance Ethics & Responsible AI

    Apply consumer protection, privacy, fairness, transparency, documentation, retention, governance, disclosure, and human-review principles.

  4. Module 04

    Prompt Engineering for Insurance

    Create reusable prompt frameworks for sales, service, claims support, proposals, marketing, compliance, management, and controlled automation.

  5. Module 05

    Sales & Prospecting

    Use AI to support lead generation, qualification, needs analysis, proposal preparation, cross-selling, referrals, renewals, and meeting preparation.

  6. Module 06

    Customer Service Excellence

    Improve policy servicing, certificates, billing support, renewals, client education, scheduling, knowledge access, and assisted customer conversations.

Independent professional education

MAIAC is an independent professional education program. It is not an insurance license, does not replace state licensing requirements, and is not endorsed by any carrier, insurance department, or regulator. No regulatory education hours or approvals are claimed.