Master AI Insurance Agent Certification
Lead the Future of Insurance with Artificial Intelligence
A vendor-neutral certification in applying artificial intelligence across the insurance lifecycle safely, securely, and with licensed human oversight.
AI Foundations for Insurance Professionals
What this course is
A structured course that takes you from wherever you are now to using AI confidently and responsibly in your professional work. You work through the curriculum at your own pace, complete the assessment, and finish able to do the things listed below.
It is education, not licensure. Completing it earns a certificate we issue ourselves, recording that you did the work. It carries no professional education hours or approvals, and it does not replace professional judgment or the rules that govern your profession.
Independent and vendor-neutral
Learn durable methods that apply across agencies, carriers, brokerages, and technology platforms.
Human oversight by design
Build faster workflows while preserving licensed judgment, consumer protection, and accountable review.
A course, not a credential
The point is what you can do afterwards. Completing it earns a certificate we issue, with a public verification page, recording that you did the work — it carries no professional education hours or approvals.
Practical capability
Apply AI across the insurance lifecycle
Build useful workflows without handing licensed judgment, consumer protection, or accountability to a model.
Sales and renewals
Prospecting, qualification, needs analysis, proposals, cross-selling, referrals, and retention workflows.
Customer and policy service
Consistent communication, policy servicing, certificates, billing support, education, scheduling, and knowledge access.
Claims and risk support
Structured intake, documentation, escalation, loss information, risk analysis, and explainable decision support.
Agency operations
CRM, task, email, document, portal, procedure, dashboard, and knowledge-management automation.
Security and governance
Privacy, access control, vendor risk, prompt-injection defenses, monitoring, incident response, and responsible oversight.
Leadership and growth
Training, adoption, performance metrics, profitability, implementation roadmaps, executive reporting, and measurable value.
Who it is for
Insurance professionals across the organization
- Agents and producers
- Agency owners and operations leaders
- Account managers and customer service teams
- Claims and risk professionals
- Brokerage, MGA, and carrier teams
- Insurance consultants, trainers, and students
Program roadmap
Six levels from foundations to instruction
94 estimated hours across the planned program
- Level 1 AI Foundations for Insurance Professionals 15 hours Available
- Level 2 Certified AI Insurance Professional 14 hours In development
- Level 3 Advanced AI Insurance Operations 16 hours In development
- Level 4 Master AI Insurance Agent Certification (MAIAC) 18 hours In development
- Level 5 AI Insurance Agency Automation Specialist 16 hours In development
- Level 6 Certified AI Insurance Instructor 15 hours In development
Independent professional education
MAIAC is an independent professional education program. It is not an insurance license, does not replace state licensing requirements, and is not endorsed by any carrier, insurance department, or regulator. No regulatory education hours or approvals are claimed.