Master AI Insurance Agent Certification
Lead the Future of Insurance with Artificial Intelligence
A vendor-neutral certification in applying artificial intelligence across the insurance lifecycle safely, securely, and with licensed human oversight.
Start with Level 1: AI Foundations for Insurance Professionals
What this program is
A six-level learning pathway that takes you from AI foundations to MAIAC master certification and, if you choose, to teaching the program. Each level is a separate course with its own curriculum, assessments, and independently verifiable certificate. Levels are completed in order.
It is education, not licensure. Each certificate is issued by AI Coalition Network and records that you completed that level. It carries no professional education hours or approvals, and it does not replace professional judgment, licensing, or the rules that govern your profession.
Independent and vendor-neutral
Learn durable methods that apply across agencies, carriers, brokerages, and technology platforms.
Human oversight by design
Build faster workflows while preserving licensed judgment, consumer protection, and accountable review.
A course, not a credential
The point is what you can do afterwards. Completing it earns a certificate we issue, with a public verification page, recording that you did the work — it carries no professional education hours or approvals.
Practical capability
Apply AI across the insurance lifecycle
Build useful workflows without handing licensed judgment, consumer protection, or accountability to a model.
Sales and renewals
Prospecting, qualification, needs analysis, proposals, cross-selling, referrals, and retention workflows.
Customer and policy service
Consistent communication, policy servicing, certificates, billing support, education, scheduling, and knowledge access.
Claims and risk support
Structured intake, documentation, escalation, loss information, risk analysis, and explainable decision support.
Agency operations
CRM, task, email, document, portal, procedure, dashboard, and knowledge-management automation.
Security and governance
Privacy, access control, vendor risk, prompt-injection defenses, monitoring, incident response, and responsible oversight.
Leadership and growth
Training, adoption, performance metrics, profitability, implementation roadmaps, executive reporting, and measurable value.
Who it is for
Insurance professionals across the organization
- Agents and producers
- Agency owners and operations leaders
- Account managers and customer service teams
- Claims and risk professionals
- Brokerage, MGA, and carrier teams
- Insurance consultants, trainers, and students
Program roadmap
Six levels from foundations to instruction
Each level is its own course with a separate certificate. Level 1 must be completed before Level 2, and so on. Administrators can record a documented prerequisite waiver.
94 estimated hours across the program · 6 of 6 levels open for enrollment
- Level 1 AI Foundations for Insurance Professionals Foundations 15 hours Available
- Level 2 Certified AI Insurance Professional Certified Professional · follows Level 1 14 hours Available
- Level 3 Advanced AI Insurance Operations Advanced Operations · capstone project · follows Level 2 16 hours Available
- Level 4 Master AI Insurance Agent Certification (MAIAC) Master Certification · capstone project · follows Level 3 18 hours Available
- Level 5 AI Insurance Agency Automation Specialist Automation Specialist · capstone project · follows Level 4 16 hours Available
- Level 6 Certified AI Insurance Instructor Certified Instructor · teach-back assignment · follows Level 5 15 hours Available
Certificate verification
Every certificate carries a unique number and a QR code that opens a public verification page showing the holder, program, level, issue date, curriculum version, and current status. Nothing private is published.
Independent professional education
MAIAC is an independent professional education program. It is not an insurance license, does not replace state licensing requirements, and is not endorsed by any carrier, insurance department, or regulator. No regulatory education hours or approvals are claimed.