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Master AI Small Business Owner Certification · Digital course

MA-SBOC Level 2 — Certified AI Small Business Professional

Self-paced enrollment in Level 2 of the Master AI Small Business Owner Certification: Put AI to work on the tasks that fill an owner's week: quotes and proposals, customer replies, email and text campaigns, review requests, marketing copy, research, bookkeeping support, and records, with the truth-in-advertising, consent, privacy, and recordkeeping habits a small business is held to.

Modules
5
Estimated time
10 hours
Access
Self-paced

Single-user enrollment

$499.00

One-time purchase
What Level 2 covers Review the complete curriculum The six-level program

Enrollment includes

Practical AI training built for small business owners

Evaluate AI tools for small-business value, affordability, limitations, privacy, security, vendor risk, professional-advice boundaries, and responsible oversight.

Create reliable prompts and verification procedures for planning, research, marketing, sales, service, operations, finance, hiring support, training, and reporting.

Improve customer and business workflows without delegating legal, tax, accounting, financial, employment, healthcare, engineering, safety, licensing, or regulatory decisions to a model.

Automate repetitive work with defined data access, permissions, approvals, exceptions, audit trails, output checks, human escalation, and documented limitations.

Curriculum at a glance

From AI fundamentals to responsible business growth

View all 5 modules
  1. Module 01

    Small-Business Prompting Patterns

    Build structured, reusable prompts for quotes, replies, and campaigns that supply the price list or policy, constrain what the model may claim, and end with a review instruction the owner can check line by line.

  2. Module 02

    Quotes, Customer Replies, and Outreach

    Use AI to turn price lists into itemised proposals, answer questions, complaints, and refund requests within your own policy, and draft email and text campaigns that meet CAN-SPAM and telephone-consent rules.

  3. Module 03

    Marketing, Reviews, and Reputation

    Check AI-drafted marketing for substantiation, use AI to request and answer reviews without breaking the 2024 consumer reviews rule, and understand what you own and what you must disclose when AI generates images, copy, or a voice for your brand.

  4. Module 04

    Research, Bookkeeping Support, and Records

    Research vendors, rules, and options from supplied documents without trusting the model's memory, prepare transactions and cash-flow summaries for a bookkeeper or CPA without giving tax advice, and keep the records tax and wage rules require alongside a log of AI use.

  5. Module 05

    Customer Data, Privacy, and Everyday Security

    Classify customer, employee, and payment data before it reaches an AI tool, work out which state privacy laws reach a business of your size, lock down AI accounts with the basics CISA and the SBA recommend, and be honest with customers and staff about when AI is in the conversation.

MA-SBOC

Levels in this programme

  1. Level 1 MA-SBOC Level 1: AI Foundations for Small Business Owners
  2. Level 2 MA-SBOC Level 2 — Certified AI Small Business Professional You are viewing this level
  3. Level 3 MA-SBOC Level 3 — Advanced AI Business Operations
  4. Level 4 MA-SBOC Level 4 — Master AI Small Business Owner Certification
  5. Level 5 MA-SBOC Level 5 — AI Small Business Automation Specialist
  6. Level 6 MA-SBOC Level 6 — Certified AI Small Business Instructor

Independent professional education

MA-SBOC is an independent professional education program. It is not a business license, professional license, government certification, regulatory approval, or substitute for qualified legal, accounting, tax, financial, healthcare, engineering, safety, cybersecurity, licensing, or regulatory advice. AI-generated outputs require human verification, and business owners remain responsible for decisions made using them. Customer and employee information must be handled under applicable privacy and security requirements; marketing claims must be truthful and supportable; employment decisions require qualified human oversight; and financial and tax outputs require qualified professional review. The program is not endorsed by the U.S. Small Business Administration, Internal Revenue Service, any state business agency, chamber of commerce, professional association, accrediting organization, software vendor, regulator, or government agency. No professional education hours or approvals are claimed, and no revenue, ranking, funding, profitability, productivity, customer-growth, compliance, or return-on-investment result is guaranteed.