What If AI Decided Where Your Calls Go?
Your phone rings. One customer wants an appointment, another needs billing help, someone wants a manager. OpenAI's Decisions API is now generally available for fast, focused choices like this. But faster does not mean better: AI should know when a person needs to step in.
Source: OpenAI, Decisions API (GA Oct 22, 2026).
#AI #SmallBusiness #AINews
Full episode on the AI Coalition Network channel.
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