Reporting an error
Tell us what page it is on, what the error is, and — if you have one — the source that shows the correct position. A link to a primary source is the fastest route to a fix.
See our contact page for how to reach the editorial team.
Corrections about a company's ranking should say which specific input to the score is wrong. Our methodology page sets out what each score is built from. We cannot act on a request to change a score that does not identify a factual error in its inputs.
What happens next
- We check it against the source. A claim that turns out to be unsupported is removed or rewritten whether or not the original source still exists.
- We fix the page and re-date it. The last-verified date is updated, so anyone arriving later can see the page has been checked since.
- We say what changed. Where a correction changes the meaning of a page — not a typo, but a claim, a number, a name or a conclusion — we note the correction and its date on the page itself rather than editing silently.
Superseded government policy
Policy content has a particular failure mode: guidance that was accurate when written can be rescinded, replaced, amended or superseded without the page changing at all. Where we learn that a policy we describe is no longer current, we mark it as superseded and say what replaced it, rather than quietly deleting the page. People arrive at these pages from links and search results, and a page that vanishes tells them nothing.
What we will not remove
We will not remove accurate, sourced material because a subject would prefer it were not published. We will always correct anything that is genuinely inaccurate.